Here is a link to the Google Document: https://docs.google.com/document/d/1nXMtm2vuiImLcj1YQVBp-jqtPi0sFSX18NgAM0hHHlg/edit?usp=sharing.

  • First, open up the Filmora software. 

  • Please bear in mind, if any ‘pop-ups’ appear regarding updates please close these off by pressing the ‘x’ in the Top Right corner. 

  • Once you have opened up Filmora please navigate to ‘Active Wondershare Filmora X’ in the ‘Help’ tab. 

  • Once you have navigated to this please then insert your work email address and your assigned password which will be your initials in Capitals and your date of birth in 8 digits. 

  • For example, JB01012020. 

If any of these steps have not worked then please contact IT Support.