To complete this guide you will need the following:
Authorisation from senior leaders to use the secure remote desktop
A phone with either:
A private phone number with the ability to receive calls or texts
The capability to install the Microsoft Authenticator app
Your school username and password
Please get in touch with us at [email protected] if you do not have these. Please note - USB security keys will be supported in a future update.
Click the Microsoft 'Security info' link.
You may be asked to sign in with your school account (if not, please proceed to the next step) - this will be of the format [email protected]. Your password will be your usual school one:
Choose to 'Add sign-in method', confirm whether you'd prefer to use the authenticator app or phone then click 'Add':
Follow the steps to complete enrolment in multifactor authentication. Upon completion you should see that your chosen authentication method has been added:
Proceed to the secure remote desktop link - you should be prompted to verify your identity using the method you set up previously. Once verified, you may be required to grant permission to Watergrove Trust - do so, enter your school username & password then 'Sign in':
- If you have successfully logged in, congratulations - you have completed enrolment into MFA. You will either see a link for 'Remote Desktop' (in this case, proceed to the next step) or a message stating that 'there are currently no resources assigned to you'. If it's the latter, you have either:
Logged in prior to Wednesday 23rd October 2024, in which case, the new link isn't active yet - please continue to use the old one for now.
Not got permission to access this resource - please contact [email protected].
Clicking the ‘Remote Desktop’ link will attempt to connect you to a secure remote desktop session in your web browser. The ‘Access Local Resources’ prompt will request your permission to copy/paste and print from the remote session:
You should now be connected to your secure remote desktop: